Privacy Policy

Effective Date: August 12, 2026

Silan Fusion Cuisine (“Silan,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit silanmiami.com (the “Website”), submit an inquiry or form, communicate with us, or otherwise interact with our online services.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Event or dining preferences
• Party or guest information
• Requested dates and other scheduling information
• Information related to private dining, catering, holiday programs, celebrations, or other events
• Messages, requests, comments, and other information you submit through our forms or communications

The specific information requested may vary depending on the form or service you use.

Information Collected Automatically

When you visit or interact with the Website, we and our technology providers may automatically collect certain information about your device and use of the Website, including:

• IP address
• Browser and device information
• Approximate location derived from IP address
• Pages viewed
• Referring and exit pages
• Date and time of visits
• Interactions with pages, forms, links, and Website features
• Advertising and campaign attribution information
• Device or browser identifiers
• Cookie and similar technology information

We may use cookies, pixels, tags, scripts, local storage, and similar technologies to collect this information.

2. How We Use Information

We may use information we collect to:

• Operate, maintain, secure, and improve the Website;
• Respond to questions and inquiries;
• Follow up regarding private dining, catering, holiday programs, group dining, celebrations, and other events;
• Provide requested information and services;
• Communicate regarding an inquiry, request, event, or reservation;
• Send confirmations, reminders, service messages, and other communications related to your interaction with us;
• Understand how visitors use the Website;
• Measure the effectiveness of our advertising and marketing;
• Attribute visits, inquiries, and other interactions to advertising campaigns;
• Develop audiences and improve the relevance of our advertising;
• Prevent fraud, abuse, or security incidents;
• Maintain business records;
• Comply with legal obligations; and
• Protect our rights, guests, employees, property, and services.

Where permitted by law, we may also use contact information to communicate with you about Silan experiences, events, programs, or offers that may be relevant to you. You may opt out of promotional email communications at any time using the unsubscribe instructions included in those messages.

3. Cookies and Similar Technologies

We and third parties that provide services to us may use cookies, pixels, tags, scripts, and similar technologies.

These technologies may be used for purposes such as:

Essential functionality: supporting Website operation, security, and functionality.

Analytics: understanding Website traffic, visitor behavior, performance, and how people interact with our pages and forms.

Advertising and measurement: measuring advertising campaigns, understanding whether advertisements result in Website visits or inquiries, limiting or measuring advertisements, and helping deliver advertising that may be more relevant.

Preferences: remembering certain Website settings or choices.

Some of these technologies may allow third-party service providers to recognize your browser or device over time or across websites and services.

You can control certain cookies through your browser settings and, where available, through privacy or cookie controls provided on the Website. Blocking some technologies may affect Website functionality.

4. Advertising and Analytics

We use third-party analytics, advertising, and measurement services to understand Website activity, evaluate marketing performance, measure conversions, and improve our advertising.

These providers may collect or receive information about your browser, device, Website activity, advertising interactions, and identifiers through cookies, pixels, tags, or similar technologies.

These third parties may process information according to their own privacy policies and may provide privacy controls through their respective services.

We do not sell or rent customer leads or personal information as part of a lead-selling or data-brokerage business.

5. Forms and Event Inquiries

The Website allows users to submit inquiries regarding private dining, celebrations, catering, holiday programs, group dining, and other events.

Submitting a form does not create a reservation, guarantee availability, establish a contract for an event, or obligate Silan to provide services.

Information submitted through these forms may be used to respond to the inquiry, evaluate availability and requirements, prepare or discuss an event, communicate with the person submitting the request, and maintain records relating to the inquiry.

We may contact you using the contact information you provide for purposes related to your request.

6. Reservations and Tock

Restaurant reservations may be offered through Tock, a third-party reservation service.

When you select a reservation link on our Website, you may be redirected to Tock or another third-party service. Information you provide on that service, including reservation information and any payment information requested by that service, is collected and processed under that provider’s terms and privacy practices.

Silan does not control the privacy or security practices of third-party reservation platforms.

Information relating to reservations may also be made available to Silan through the reservation platform as necessary to manage reservations, communicate with guests, provide hospitality services, maintain guest records, and operate the restaurant.

7. How We Disclose Information

We may disclose information to third parties when reasonably necessary for the purposes described in this Privacy Policy, including:

• Website hosting and infrastructure providers;
• Form, database, and customer-management providers;
• Email and communications providers;
• Reservation and hospitality technology providers;
• Analytics providers;
• Advertising and measurement partners;
• IT, security, and fraud-prevention providers;
• Professional advisers and other business service providers.

These parties may process information on our behalf or, depending on the service, under their own terms and privacy policies.

We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, safety, property, guests, employees, or others.

If Silan or relevant business assets are involved in a merger, acquisition, financing, restructuring, sale, or similar transaction, information may be transferred as part of that transaction.

We do not sell or rent customer leads or personal information as part of a business of selling consumer information to third parties.

8. Email Communications

If you submit an inquiry, request information, make or initiate a reservation, register for an event or program, or otherwise interact with us, we may send communications related to that interaction.

These communications may include confirmations, reminders, scheduling information, updates, responses to inquiries, event information, and other service-related messages.

We may separately send promotional communications where permitted by applicable law. Promotional emails will provide an appropriate method to unsubscribe.

Opting out of promotional communications does not necessarily prevent us from sending non-promotional communications relating to an existing reservation, inquiry, transaction, or service request.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, responding to inquiries, maintaining business and guest records, resolving disputes, enforcing agreements, complying with legal requirements, and protecting our legitimate business interests.

Retention periods may vary depending on the nature of the information and the reason it was collected.

10. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.

11. Your Privacy Choices

Depending on where you live and applicable law, you may have rights or choices regarding certain personal information.

You may contact us to request information about personal information we maintain about you, request correction or deletion where applicable, or ask questions regarding our privacy practices.

We may need to verify your identity before processing certain requests, and some information may be retained where permitted or required by law.

You may also control certain cookies and tracking technologies through your browser, device settings, or Website privacy controls where available.

12. Third-Party Websites and Services

The Website may contain links to third-party websites and services, including reservation, social media, mapping, review, and other platforms.

When you leave our Website or interact directly with a third-party service, that third party’s privacy policy and terms govern its collection and use of information.

We are not responsible for the privacy, security, content, or practices of websites or services that we do not control.

13. Children’s Privacy

The Website is intended for a general audience and is not directed to children under 13.

We do not knowingly collect personal information from children under 13 through the Website. If we learn that such information has been collected, we may take reasonable steps to delete it.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

The updated version will be posted on this page with a revised effective date. Your continued use of the Website after an update constitutes acknowledgment of the updated Privacy Policy.

15. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or our privacy practices, contact:

Silan Fusion Cuisine 5225 Collins Ave Miami Beach, FL 33140 Email: info@silanmiami.com Phone: +1 (305) 939-5264